What Does the Certified Agile Service Manager (CASM) Exam Cover?
The Certified Agile Service Manager (CASM) exam, offered by examdumps.co, helps IT professionals bring Agile methods into IT Service Management (ITSM). The exam connects Agile, DevOps, and ITIL practices — empowering teams to improve processes, enhance collaboration, and work more efficiently.
Exam Overview
Questions: 40 (multiple-choice)
Duration: 60 minutes
Format: Open book
Passing Score: 65%
Mode: Online (proctored) or classroom
Languages: English, Portuguese (Brazil)
Who Should Take It
ITSM professionals moving into Agile environments
Scrum Masters & Agile Coaches in DevOps teams
IT Managers & Process Owners modernizing workflows
Developers & Ops teams applying Agile practices
Consultants & Business Analysts in ITSM or DevOps
What You’ll Learn
The CASM exam tests your ability to apply Agile principles to ITSM. Key topics include:
Agile Service Management fundamentals
Agile Manifesto & core values in ITSM
Scrum and Agile frameworks for service improvement
Iterative process design and optimization
Bridging collaboration between Dev and Ops
Scaling Agile ITSM with efficient process management
Prepare with examdumps.co
Practice with examdumps.co’s CASM exam dumps, built around real exam topics. They help you sharpen your knowledge, increase your speed, and boost your confidence — so you’re fully prepared for exam day.
